Najib Hassan

MICROSOFT-CERTIFIED · PL-200

Business needs.
Working solutions.

Najib Hassan Functional Consultant

I turn complex requirements into practical solutions with Microsoft Dynamics 365 and Power Platform — from the first workshop to go-live and beyond.

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London, UKDynamics 365 & Power Platform
Najib Hassan
Bringing clarity to complexity.
CURRENTLY

Functional Consultant

BlueLight CRM
Discovery. Design. Delivery.Explore my work

01SELECTED CONSULTING WORK

Real requirements. Real outcomes.

A selection of the implementations, transformations and adoption work I’ve contributed to.

MANUFACTURING · TTEC DIGITAL

A clearer path from quote to approval.

Helping a multinational manufacturer move from a legacy Microsoft Access quotation tool to a Dynamics 365 Sales CPQ solution.

  • Led requirements workshops and produced functional designs for a high-volume product catalogue, multilingual quotations and three-level approvals.
  • Designed Power Automate workflows and collaborated with technical teams on SAP integration and Power BI reporting.
  • Led UAT feedback cycles and delivered end-user and train-the-trainer sessions.
Dynamics 365 SalesDataversePower Automate

Implementation & adoption

DELIVERY IN PRACTICE
95%

user adoption within three months

Contributed through process migration, UAT and user training.

PROCESS → PLATFORM → PEOPLE

MEMBERSHIP · BLUELIGHT CRM

From CRM rollout to confident users.

Configured membership, events and finance capabilities in Dynamics 365, supporting UAT, production go-live and post-go-live stabilisation.

  • Automated renewal communications with Customer Insights – Journeys and Power Automate.
  • Diagnosed cross-system order and invoice failures and managed deployments across Development, UAT and Production.
  • Co-designed and delivered a 30-session training programme with handover and support documentation.
Dynamics 365Customer Insights – JourneysALM

Go-live & stabilisation

CRM & MEMBER PORTAL · BLUELIGHT CRM

Turning requirements into a delivery plan.

Leading the functional workstream for a Dynamics 365 CRM and Umbraco member portal implementation, progressing from discovery into design and build.

  • Completed fit-gap and requirements-traceability analysis to map business needs to platform capabilities.
  • Prepared discovery workshops and translated RFP requirements into functional decisions across CRM and portal workstreams.
Dynamics 365UmbracoFunctional design

In progress · Design & build

02EXPERIENCE

From discovery to delivery.

More than four years helping organisations implement, connect and get value from enterprise software.

Microsoft-certified Functional Consultant (PL-200) with more than four years in enterprise software implementation, specialising in Dynamics 365 and Power Platform. My experience spans requirements workshops, fit-gap analysis and functional design through configuration, UAT, go-live and stabilisation.

Nov 2025 — Present

London, UK
BL

Functional Consultant

BlueLight CRMCurrent

Functional delivery across membership CRM, member portals and enterprise integrations.

  • Lead CRM and member portal discovery, fit-gap analysis, requirements traceability and functional design.
  • Configure Dynamics 365, automate membership renewals and support UAT, go-live and stabilisation.
  • Coordinate integration fixes, manage solution deployments and strengthen ALM and release controls.
  • Co-designed and delivered a 30-session training programme to support adoption and transition to business as usual.

Jan 2023 — Oct 2025

London, UK
TD

Associate Technical Consultant

TTEC Digital

Requirements, process design and adoption for a manufacturing sales quotation transformation.

  • Led stakeholder workshops and documented functional designs and end-to-end process flows for a Dynamics 365 Sales CPQ solution.
  • Designed automation and collaborated on SAP integration and Power BI reporting.
  • Supported migration to Dynamics 365 and Dataverse, contributing to 95% user adoption within three months.
  • Led UAT feedback cycles and delivered user and train-the-trainer sessions for go-live readiness.

Jan 2022 — Oct 2022

London, UK
OT

Technical Implementation Consultant

OneTrust

Enterprise implementation, API integration and client enablement.

  • Led technical implementations, managed scope and timelines, and ran workshops to document requirements and data flows.
  • Built, debugged and tested Salesforce and Marketo integrations using REST, OAuth 2.0, JavaScript and HTML.
  • Taught OneTrust Consent and Preferences certification courses and worked with internal teams on product bugs and enhancements.

03EXPERTISE & QUALIFICATIONS

The tools behind the work.

Power Platform

Applications, data and automation.

  • Model-driven Power Apps
  • Dataverse
  • Power Automate
  • Power BI
  • Power Pages

Dynamics 365

Connected customer experiences.

  • Sales
  • Customer Service
  • Customer Insights – Journeys

Integration & delivery

From implementation to stabilisation.

  • Azure Logic Apps
  • REST APIs
  • OAuth 2.0
  • JavaScript
  • HTML
  • ALM
  • Solution deployments
  • Post-go-live support

Microsoft certifications

PL-200

Power Platform Functional Consultant Associate

AZ-900

Azure Fundamentals

PL-900

Power Platform Fundamentals

Education

MEng Mechanical Engineering

University of Surrey

Upper Second Class Honours (2:1)

04OUTSIDE THE DAY JOB

A few things I’ve built.

Personal coding projects — a space to explore ideas and make useful things.

2048 Game project preview

Jan 2021 - Feb 2021

2048 Game

Created a seamless web-based 2048 game using JavaScript, HTML, and CSS, applying object-oriented programming principles to ensure easy scalability and future upgrades.

JavaScriptHTMLCSS
View source for 2048 Game
Audio Book Reader project preview

June 2023 - June 2023

Audio Book Reader

Developed an audiobook reader using JavaScript, HTML, and CSS, integrating the Tesseract.js library to extract text from images. Implemented text-to-speech functionality with the SpeechSynthesis API, enabling seamless playback of on-screen text for an enhanced user experience.

JavascriptHTMLCSS
View source for Audio Book Reader
File-Organiser project preview

January 2025 - January 2025

File-Organiser

A Python desktop application that automatically organizes files into folders based on their file extensions. Users can create custom rules through a GUI to sort multiple file types into designated folders, with support for nested directories and duplicate file handling.

Python
View source for File-Organiser
More on GitHub

05LET’S CONNECT

Good work starts
with a conversation.

Have a Dynamics 365 or Power Platform opportunity in mind? I’d be glad to hear about it.

[email protected]
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